Privacy Policy

1. Information We Collect

We collect information you voluntarily provide and standard non-identifying technical data:

• Voluntary Communications: When you call our telephone line at (602) 836-3562, we may collect your name, phone number, address or neighborhood in Phoenix, AZ, and details about your suspected water or gas leak symptoms to connect you with an available technician.
• Technical & Usage Data: Like most web servers, our hosting automatically logs standard internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamps, and page interaction metrics.

2. How We Use Your Information

We use the information collected to:

• Facilitate prompt customer service and connect callers with qualified, local leak detection and repair technicians in North Mountain Village and Greater Phoenix.
• Improve our website architecture, content performance, and mobile user experience.
• Prevent fraudulent activity, spam, and abuse.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third-party marketing companies. Personal information is only shared under the following conditions:

• Service Providers & Technicians: With your explicit consent, your phone number and problem description are shared with local independent leak detection professionals to coordinate diagnostic scheduling and estimates.
• Legal Obligations: When required by federal, state, or municipal law, subpoena, or to protect the safety, rights, or property of our users or the public.

4. Cookies & Analytics

Our website may use standard HTTP cookies and local storage tokens to recognize returning browsers, retain preferences, and evaluate website traffic patterns. You can instruct your browser to block or delete cookies at any time via your browser settings.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights under applicable privacy laws (such as the California Consumer Privacy Act and other state frameworks) to:

• Request disclosure of the categories and specific pieces of personal information collected.
• Request deletion of your personal information collected by us.
• Opt out of any future communications.

To exercise any of these rights, please contact us at the address or phone number listed below.

7. Children's Privacy

Our website and services are intended solely for property owners and adult consumers. We do not knowingly collect personal information from children under the age of 13.

8. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please reach out to us: